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导游英文结束语(推荐20篇)

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篇1:上海导游词英文

范文类型:导游词,适用行业岗位:导游,全文共 12063 字

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The Red Stone Canyon, which is a rare canyon sight in north China withwaterfalls, lakes, pools and gullies, is highly acclaimed by gardening expertsas a “natural gallery for mountain and river collections” because of its grandand exclusive landscapes. The most splendid waterfall in the canyon is theBailong Waterfall, divided into three falls, measuring 30 meters in height. Itlooks as shiny as a huge silver dragon. A good place for waterfall watching isthe Heilong (Black Dragon) Cave, which is as long as 30 meters with absolutedarkness inside. Standing in the cave, you can not only see the marvelous fallsdashing down into the deep pools but also the perilous high stiffs, narrowlyseparated from each other by fast-flowing gullies so that the sky is scarcelyvisible. The spring water flowing down the cliffs splashes into water drops thatdazzle in the sunlight like colorful diamonds, looking like a unique picturehanging on the wall. Yuntai Mountain is famous for its grotesque hill, whichextends as far as eyes can see. The main peak, Cornel Peak, is 1308m above thesea level.It is said to be famous for a poem by a famous poet in the TangDynasty called Wang Wei, who worked out a popular poem when he climbed up themountain. The poem Thinking of My Brothers in Mountain Climbing Day fullyconveys his emotion of missing friends. Mounting to the mountain top and lookingfar into the distance, you can see the Yellow River winding like a silver belt.Having a bird view of the foot of the mountain, you can see chains of peaks likesea waves. The weather on the top is often unpredictable. All at once cloudsgather and wind blows,

with mist rising among the mountains. The mountains looming in the mist andclouds look so vague that you feel as if you were in a fairy world. Also, It hadbeen the secluded place of seven Bamboo Forest Sages of the Wei and the JinPeriod. Medicine King, Sun Simiao, once collected Chinese medicine here. Manyhistorical stories are spreading in the area related to some fames once visitedhere. Yuntai Mountain is famous for its numerous rivers, lakes, pools andsprings. Here we can see the highest waterfall in the country---- YuntaiSkyscraper Waterfall, which is 314 meters high like a huge pillar, reminds us ofa famous peom of Libai“ The waters puring down from thousands above of themountain, like the silver river dropping down from top of the heaven”. It looksespecially magnificent, forming a unique spectacle along with other waterfalls,such as the Tianmen Waterfall, Bailong Waterfall, Huanglong Waterfall andY-shaped Waterfall, dashing abruptly downward. Well,next spot for us is theQinglong Canyon here, renowned as “First Canyon in Central China”, attracts manypeople for ecological touring for its mild climate, rich water resources andvarious vegetations.

The Garden of Market in Qingming Festival Now we’re leading our way to thecity of Kaifeng. Kaifengis one of the 8 major ancient capitals of China. Thecity of Kaifeng was already in existence before 700 B.C. During the period ofWarring States more than 2,000 years ago, King Hui of the State of Wei moved hiscapital to Kaifeng, rebuilt the city and called it Daliang. Since then, Kaifengwas the capital of several dynasties. As an ancient capital, Kaifeng has a lotof historical relics and scenic spots. Some of them have been preserved, such asthe iron Pagoda, Po Pagoda, Xiangguo Monastery, Dragon Pavilion. They areprecious heritages of the Chinese culture. The famous painting Qingming Scrollis believed by some to portray daily life in Kaifeng. The painting, of whichseveral versions are extant, is attributed to the Song Dynasty artist ZhangZeduan. Have you ever dreamed of going back to Northern Song Dynasty in Chinaand enjoy the prosperity and culture of those years? If so, come to the Gardenof Market in Qingming Festivallocated in the old city of Kaifeng in HenanProvince. Find yourself in the spectacular scenery there and you are sure torealize that dream. The Garden of Market in Qingming Festival located on thewestern bank of Longting Lake is a grand cultural garden. It covers an area of600 mu, and the construction area is more than 30,000 square meters .The builtarea consists of several architectural complexes which are re-creations based onthe famous twelfth century painting by Zhang Zeduan of The Qingming Festival bythe Riverside.

When you enter the Garden of Market in Qingming Festival, a statue which is16 meters tall comes into view. This figure is none other than the artist ZhangZeduan, who holds his famous drawing of The Qingming Festival by theRiverside. This picture is a painted scroll which is 525 cm in length and 25.5cm in width depicting life along Bian River during the Qingming Festival. Thescenes in this painting are highly detailed and the spectacle is magnificent.There are large numbers of people and buildings. The people are shown in avariety of contemporary clothes that indicate their social standing andoccupations. The lively throng includes many animals and it is not difficult toimagine the sounds in the street scenes where the people are crowded and noisy.We can almost hear someone’s bargaining with a shop owner while others arecheering entertainers. The picture is like a live symphony of life during theSong Dynasty.

Now we can find these scenic spots such as City Gate Tower, Rainbow Bridge,distinctive shops and others which are re-created in the Park according to thescenes in the painting. The Garden of Market in Qingming Festival not onlyreappears the vast vigor of the Millennium Picture, but also makes the historyliving by flexible creative idea, makes tourists the sense of backward flowingtime by entering the park, just like passing through the space tunnel. Anotherscenic spot called Rainbow Bridge is a well-known feature in the Park. It is areplica of one of the ten ancient timber bridges. The bridge is 5 meters high.The first bridge was built in 1050, and reconstructed in 1998. Four 9 metershigh columns, two at either end of the bridge, replicate the poles that wereweather vanes at the time of the Song Dynasty. A white crane sits on a disk atthe top of each column and they turn to face into the wind, indicating itsdirection. As a scenic spot for folk-custom tours, Chinese authorities have donea lot to preserve folk handcrafts and folk customs. You can see the process ofmaking handicrafts, such as Bian embroidery, paintings for new years, enamelwares, tea ceremony, spinning and weaving, figures made from flour and sugar andfolk-custom performances, such as acrobatics, folk arts and performances ofbirds, fighting cocks and dogs. Here, you are not only a visitor, but an actor.For example, you can act as Mr. Right in the competition for marrying Mr. Wang’sbeautiful daughter and have the opportunity to enjoy the traditional weddingfestivities. And you can be the No.1 Scholar in the imperial examination tobring honor to your ancestors. There is a large amusement hall built in the Songstyle, where many amusement activities are held, including swings, balance beamsand many other amusements. As an ecological scenic spot, this garden was builtand forested according to the Market Day During the QingMing Festival. The wholegarden combines natural beauty with historical flavor, thus forming a favorableplace to have a true rest and evoke your full energy both physically andspiritually.

Yin Ruins Yin Ruins is at Xiaotun Village of Anyang City. In ancient times,Xiaotun was called Yin and it was the capital of the Shang Dynasty. So theperiod was also called Yin Shang. After the Yin had been overthrown, the citydeclined and the remains of it was later called the Yin Ruins. Since thefounding of new China, the Yin Ruins had been listed as the first group ofcultural relics under national protection. In order to preserve its culture, thegovernment built “Garden of the Yin Ruins” on the site. Today the garden isdivided into several sections with ancient objects on display. Because of itsgreat value in not only the historical relics of Chinese culture but also thehuman civilization of the whole world, Yin Xu topped the 100 GreatestArcheological Discoveries of China in the last century and it was listed in theWorld Cultural and Natural Heritage List of United Nations Educational,Scientific and Cultural Organization (UNESCO). Yin Xu is revealing its beauty tothe world.

OK, everybody. Soon we’ll get to the Museum on Yin Ruins, the best museumfor the study of the Yin Shang Culture. The Yin Ruins is famous for threethings,i.e.the oracle inscriptions, the bronze wares and the ancient capital ofthe Shang Dynasty. As you know, China is one of the earliest countries todiscover characters. As early as 4,000 years ago, people used bones or tortoiseshells to record events of their social life. It is the earliest written form oflanguage in the world. Today we call them the oracle bone inscriptions, whichwere first discovered in the Yin Ruins. Well,let’s come to the main hall wherethe oracle inscriptions are exhibited. The oracle bone inscriptions were firstdiscovered during the years of Emperor GuangXu, in the Qing Dynasty. In 1899, inXiao Tun Village of Anyang City, Henan Province, villagers found many tortoiseshells and bones carved with letters and symbols, which unveiled to the worldfrom Yin Xu, an ancient city with a long history and splendid culture.Then morethan 16,000 pieces of bones and shells were found. But in the Shang Dynasty,they were used as divinations, when people were very superstitious. Theinscriptions cover a wide range of fields, such as sacrifice, wars, stateaffairs, weather, hunting, etc. Today, they provide important information forthe study of the Shang Dynasty. And the study of the oracle bone inscriptionshas become a new subject and is getting more popular among people. Since

then this place has become of great interest to worldwide archeologists,because those inscriptions have proved to be the earliest written characters ofhuman beings, the Oracles. Apart from the oracle bone inscriptions, bronze waresare another important part of the cultural relics discovered from the Ruins,which show that the technology of bronze casting reached its peak in the ShangDynasty. The bronze wares include vessels, weapons,chariots and so on. Among allthe unearthed wares, SimuwuQuadripod unearthed in the mausoleum area of the YinRuins, the largest and the most famous bronze sacrificial vessel in the world,is 875 kg in weight, 133 cm in height. Standing on the open plaza in front ofthe great hall is an enlarged copy of the original one for the convenience oftouring and appreciation, with the original one cherished in the Museum ofChinese History. With its unusual air of majesty, together with its elegance inappearance and intricately carved in patterns, it is considered a treasure inthe bronze culture of China as well as a glorious pearl shining on the peak ofthe world art. To cast such a significant vessel carrying such a great weight,advanced techniques and experiences in organization of laborers are necessary.As many scholars have pointed out, this huge bronze quadripod reflects theadvanced slavery system of the Shang Dynasty and the unusual power of creationof the people. Finally we come to the side of the imperial palaces and tombs.Lying on the southwest of the Foundation Ruins C, Fuhao Tomb is one of the mostimportant archeology discoveries in the temple. It is also the only discoveredand well-reserved tomb of Shang royal members since the science excavation ofYin Ruins. Now, let’s know something about the first woman general in Chinesehistory.FuHao was Emperor Wu Ding’s wife,both intelligent and courageous. Shehad bravely led the Yin army fighting in many wars and made great contributionsto the protecting of the country. After her death, Wu Ding built a large tombnear the palace to honor her merits. Buried together with her were many slavesand war prisoners as well assacrificial objects. The large numbers ofsacrificial objects are valuable cultural relics in the treasure house ofChinese art.

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篇2:国际专利许可合同附英文[页5]_合同范本

范文类型:合同协议,全文共 1451 字

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国际专利许可合同(附英文)

14.3.仲裁的裁决是终局的,对双方均具有约束力。

14.4.仲裁费用由败诉方负担。

14.5.若仲裁的内容是合同的部分条款,合同的其他条款在仲裁期间应继续执行。

第十五条 适用法律

本合同的解释和执行以中华人民共和国的法律为依据。

第十六条 合同有效期

16.1.本合同由双方代表于1993年5月8日签,合同签订后,由各方分别向本公司管理机构或本国政府当局申请批准,以最后一方的批准日期为合同生效日期。双方应尽力在60天内获得批准,用电传通知对方,并用邮件确认。若本合同自签字之日起6个月仍不能生效。双方均有权解除合同。

16.2.本合同效期十年,期满时自动失效。

16.3.本合同期满时,双方发生的未了债务不受合同期满的影响,债务人应向债权人继续支付未了债务。

本合同有中、英两种文本。当对其中条款的解释产生异议时,以中文本为准。

甲方:______ 乙方:______

代表:____ 代表。:____

英文文本

patent license contract

con tract no:

conclusion date:

conclusion place:

index

article 1 defininitions article 9 guarantees and claims

article 2 scope of the contract article 10confidentiality

article 3 price of the contract article 11infringements

article 4 conditions of payment article 12 taxes andduties

articfe 5 technical service and training article 13 forcemajeure

article 6 technical documentation article 14 arbitration

article 7 verification and acceptance article 15 app1icable law

article 8 technical improvement article 16 duration

appendixes

appendis 1 name, content of patent documents and application of the patents

appendix 2 models, specifications and technical lndices of the contract product

appendix 3 the starting date and counting methods of royalty

appendix 4 the content and method of licensor’s auditing

appendix 5 training of party a’s personnel

appendix 6 technical service or specialist send by party b

appendix 7 verification and acceptance of the contract product this contract made____

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篇3:天津英文导游词_英文导游词_网

范文类型:导游词,适用行业岗位:导游,全文共 4009 字

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天津英文导游词

Tianjin is a good choice as a travel destination. With its cool sea breeze and fresh sea air you will definitely feel refreshed. Historical relics, natural scenery, temples, churches, assembly halls and commemorative sites of the Chinese revolution will illuminate Tianjins past, present and future. Tianjin is honored as Building Museum as it was occupied by nine imperial powers before the founding of the new China, leaving behind many buildings with extraordinary and exotic architectural styles, a real feast for the eye! In the following text let me give you a brief introduction to the Jinmen Shijing (top ten scenic attractions in Tianjin).

Huangyaguan Great Wall :

Located in the mountainous area of Tianjins northern Ji County, the Huangyaguan Great Wall was first built during the Northern Qi Dynasty (550 - 557) and repaired in large scale with bricks during the Ming Dynasty (1368 - 1644). When appointed as the chief commanding officer in the Ji Garrison (one of the eleven garrisons of the Ming Dynasty), Qi Jiguang added watch towers and other defensive works.

The Huangyaguan Great Wall comes out first in the ten most-visited sites in Tianjin. It is considered to be a miniature of the Great Wall. The entire section is built on an abrupt mountain ridge. Being endowed with both natural beauty and cultural interest, it has become famous as a natural beauty spot and a summer resort. The major scenic area is composed of Huangyaguan Pass and Taiping Mountain Stronghold.

Huangyaguan Pass: In 1984, the people of Tianjin spent three years repairing 3,308 yards of the main wall from Banlagang Mountain in the east to Wangmaoding Mountain in the west. They restored 20 terraces, the Huangyaguan Water Gate, and the Bagua Castle (the Eight Diagrams Castle). The defensive system of the wall is complete. Watch towers, frontier cities, drain holes, emplacements, barracks and other indispensable military facilities are arranged orderly along the wall. Besides, the stele forests of the Great Wall, Beiji Temple, the exhibition hall of famous couplets, the Great Wall Museum (the first museum along the Great Wall) and the Phoenix Fortress have been newly built within the area.

Taipingzhai Great Wall :

Six miles southeast of Huangyaguan Pass is the Taipingzhai Great Wall, another important mountain stronghold of the wall during the Ming Dynasty (1368 - 1644). It is also called Taipinganzhai, meaning "a village of peace and prosperity". Starting from Banlagang Mountain in the east and arriving at Guafu Tower (Widow Tower) in the west, it winds through the precipitous mountains for about 955 yards.

The wall is an important component of Huangyaguan Great Wall. There are six watch towers, one battlement, and one shortcut leading to the wall. The architectural styles of the military towers vary considerably. There are square, round, solid and hollow towers, with some inside and others outside the wall. Beside the shortcut, there is a small citadel where an 8.5-meter statue of Qi Jiguang, the chief commanding officer of Ji Garrison (one of the eleven garrisons in the Ming Dynasty) is located. The local people built this statue in order to commemorate his great contribution to frontier peace and stability in that period. To the west of the citadel, a section of the wall extends 33 yards out to where a sentry post was situated.

At the western end of the wall is a square stone tower called Guafu Tower, "Widow Tower" in English, built by twelve wives whose husbands died during the construction of the wall in the Ming Dynasty. The widows erected this tower to commemorate their husbands notable exploits. The tower has two levels and measures 13-meters (14-yards) high. Arched arrow windows are on the four sides of the tower.

Besides these cultural points of interest, Taipingzhai Great Wall is also famous for its amazingly impressive scenery. Zigzagging along the mountain ridge for over 984 yards, the wall looks very much like a giant dragon flying through clouds.

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篇4:峡大坝英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 452 字

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今年假期我与爸爸、妈妈一起来到湖北宜昌市,欣赏漂亮的世界奇迹——三峡大坝

一路上,我既兴奋又期待,盼望着能早点见到这条“长江巨龙”。沿途的风景,让我的心也豁然明亮,片片绿叶在微风的韵律中,翩翩起舞,鸟儿的歌声在幽幽的绿丛中,阵阵回荡……就在我沉醉于这鸟语花香的时候,目的地三峡大坝终于到了。一下车,我便一马当先的登上了瞭望台。“哇!”看见了这只奇迹般的“巨龙”,我情不自禁的感叹起来。这条“巨龙”真是粗壮啊!看它那强劲的“身体”将滔滔洪水挡在身外,似珍珠、似宝石般的水滴洒落“身旁”,掀起一层又一层白花花的水雾, 让这条“巨龙”盘腾在仙境一般。这条“巨龙”真是伟大啊!看他身旁一杆杆听力的电线塔,通往千家万户的电源,似闪电、似雷鸣般的洪水拍打着“巨龙”,让着源源不断的电力,走进家家户户让这条龙“龙”身在神话一般。

这条“巨龙”,真是奇迹啊!看它的设计巧妙,看它的造就精细。花费了15年的灿烂光阴,凝聚了多少人的心血与汗水。让这条“巨龙”处在智慧与劳动结晶的光环下。

我爱你!永远不朽的世界奇迹——三峡大坝!

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篇5:16年最新导游个人工作计划范文模板_导游工作计划_网

范文类型:工作计划,适用行业岗位:导游,个人,全文共 1823 字

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16年最新导游个人工作计划范文模板

xx年一眨眼就过去了,我也已经离开了校园,开始步入社会了,开始接触旅游这一行业了,旅游这一行业对我来说是一项比较有挑战性的工作,初进旅游界的我对一切都是很陌生的,刚开始工作时我真的不知道从何着手,经过了几个月的实习,让我学会了许多,懂得了如何待人处世,虽然在过去的几个月中曾有过欢笑,曾有过泪水,曾试图想过放弃,但是又觉得这点挫折我都接受不了,未免也太失败了吧,所以选择了继续。昨天我还是一个在校的学生,而今天我却成为了社会的一份子,在学校我们总是长不大的孩子,在老师的包含和容忍成长,而步入社会以后才体会到了社会的残酷性,再也没有了老师的包含和容忍,什么道要靠自己,在学校我们的想法很简单,可并没有想过工作以后面对的种种困难应如何解决,如何面对。也许现在这份工作对于刚刚毕业步入社会的我们来说,有点苦有点累,可是我们还是很庆幸的得到了这份来之不易的工作。 也许在家中,我们每个人都是爸爸妈妈的掌上明珠,被爸爸妈妈宠着。而在学校,我们则又是老师心目中永远长不大的孩子。在他们的关心和呵护下,使我们成长着。但一下子让我们自力更生确实很难适应。昨天我还是一个在校的学生,而今天我们却融入了神州这个大家庭中,再次感到很欣慰,导游永远是万人之中笑脸相陪的人也许在曾经的带团过程中,我们受到了客人的挨骂,批评,甚至投诉,我们会为此感到悲伤,但是在悲伤的同时我们也应该好好的想想为什么会遭到客人的挨骂,批评,甚至投诉呢?这是我们自身的原因,因为自己可能没有做好自己的本职工作,所以才会引来客人的批评,我们应该欣然接受,并正视自己的错误,加以改正,我记得有一句话是这样子说的:“微笑是最好的名片”当我第一次见到客人的时候,我用我最真诚的微笑对待他们,当我和客人告别的时候我还会用微笑对待他们,当客人用他的微笑来回应我的时候,就表示客人对我这一天工作的认可。我们是一个服务行业,服务行业是一个比较辛苦的行业,既然我们选择了,就要用心做下去。

在xx年的圣诞节中,我带团去东部华侨城时,由于自己准备的不是很充分,想的不是很周到,加上一些主观原因和一些客观原因,导致这次带团不理想,这也严重的给我带来了挫折感,还给公司制造了不少的麻烦,我真的感到很内疚,也很自责,不过也让我学到了怎么样处理问题,面对问题是要临危不乱,经过了这次的事情,我给自己在xx年制定了一个新的工作计划:

1.熟悉线路:首先要熟悉公司新的或者主推的线路,出团前一定要做好充分的准备,不懂得要多像老导游或计调请教,做事情要有把握,有依据,才能做到万无一失。

2.服务工作要细心,热心,特别是旺季的时候一定要提醒注意事项,就算是在忙也不能急,还要学会观察客人的心理变化,提供个性化服务,细心做好每一个工作的细节。

3.扩充自己的知识面,提高自己的讲解能力,完善这个带团的程序,争取明年成为公司的优秀导游和优秀员工。不仅要做公司的优秀员工还要尽自己最大的努力为公司争取更多的业务。

4.学会导游要以不变应万变,出现问题也不能自己先乱了阵脚。导游虽不是万能的,但你的头衔就注定了你必须在客人面前临危不乱,及时果断的处理问题,如发生意外情况也要学会随机应变来妥善处理。

5.注意协调工作,安排好游客的同时,也要妥善处理好客人,司机,地陪旅行社和景区的关系。

6.在工作过程中,不断的像我社同事及其他旅行社导游学习,借鉴先进的带团模式,充实自己文化修养,进而提高自己的业务能力。

7. 关注本地旅游业发展走向,从而在工作中对自身的不足加以调整,以较强的针对性,针对不同群体的游客不同模式不同主题的讲解。

8. .及时了解同业竞争对手先进理念,以及新的举措且及时向领导汇报,以便领导作出发展计划及工作调整。

9.我认为一名合格的导游应具备:丰富的文化知识,较强的组织应变能力,和高度的责任心。因为旅行社把一个团交给导游就是对他的信任,导游的好坏不仅关系着自身的利益,也关系着旅行社的利益和信誉,同时更是直接关系着旅游者的利益。所以不管团大团小都应像第一次带团时那样认真、谨慎,对待每一个游客都要细心,都要有耐心,都要用我们最真诚的心。用我的付出换来游客的笑容,这就是最开心的事。今后,我一定会汲取今年的经验和教训,努力做好自己的工作,努力的执行游客至上的理念,争取成为游客心目中最信任的导游

这些是我今年的工作计划,我知道我自己本身还有很多不足的地方,在xx年我会尽自己最大的努力去达到我的计划。

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篇6:景点英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 1559 字

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Hello, everyone. Im Niu Ge, the tour guide of this trip to Mount Tai.Welcome.

Mount Tai, located in Taian City, Shandong Province, has always been theplace for emperors to worship their ancestors, and is also the first of the fivemountains in China.

From a distance, Mount Tai is green, like a green veil.

As you approach, you will first come to Dai Temple, where the emperors ofall dynasties held the ceremony of offering sacrifices to Mount Tai. Among them,Tianfu hall has the main building of Dai Temple, which is also known as thethree palace buildings in ancient China, together with Taihe Hall of theForbidden City in Beijing and Dacheng Hall of Confucius Temple in Qufu.

Out of the Houzai gate of the Dai Temple, you can walk not far todaizongfang, which is the starting point of Taishan imperial road.

After the Queen Mother pool, Doumu palace, hutiange and many otherbuildings, you come to Zhongtianmen. The landmark is like a transfer station fortourists to rest.

Continue to move forward, after 18 sets, is kaixianfang. You can seeNantianmen from here. It is said that Zhu Bajie fell down from here.

When you come to Tianjie and look at the mountains surrounded by clouds,you will feel that you will be able to climb to the top and see all the smallmountains.

After walking on the Tianjie street, its not far from the DaidingYuhuangding. There is a temple on the Yuhuangding, in which there is a 1545meter stele. This is the highest place in Mount Tai.

Climbing Mount Tai is not only an enjoyment of natural beauty, but also anexperience of cultural beauty.

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篇7:扬州东关街英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 1206 字

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Yangzhou dongguan street is located in yangzhou city, jiangsu province, is the most representative of yangzhou city is one of the historical street. It is east to the ancient canal, National Day road on the west, the total length of 1122 meters. Is not only the yangzhou dongguan street, before the amphibious transportation route, and is a business, handicraft industry and religious and cultural center. High street bustling street, merchants, the business is thriving. Lu chenhang lines, fresh fish, melon and fruit, bamboo line nearly hundred. Dongguan "old" businesses have opened on the street in 1817 four beautiful sauce and pickle shop, Xie Fuchun powders shop in 1830, 1862 Pan Guang and hardware stores, 1901, 1909 Chen Tongxing Xia Guangcheng tofu shop shoes shop, 1912 dried big prosperous ZhiDian, 1923 earthquake TaiChang powder, 1936 hong-xing zhang, 1938 qinfeng appreciating the pawn shop, 1940 seems fresh tea club association abundant south goods shop in 1941, 1945 LingDaXing appreciating shops, in 1946, the rich of the pawnshop, in addition to Zhou Guangxing hat shop, HengMao oil hemp shop, along the southern Thailand goods shop, hengtai auspicious color, Zhu Deji flour shop, etc.

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篇8:扬州大明寺英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 533 字

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平山堂是游目骋怀的好地方。堂前古藤错节,芭蕉肥美,通堂式的敞厅之上,“平山堂”三个大字的匾额高悬,这是名闻遐迩的宋代著名政治家、文学家欧阳修贬谪扬州太守时所建。可敬的是欧公不为世俗所羁,一到扬州,就爱上了蜀岗,于是在此建堂。史载,每到暑天,公余之暇,他常携朋友来此饮酒赋诗,他们饮酒方式颇为特别,常叫从人去不远处的邵伯湖取荷花千余朵,分插百许盆,放在客人之间,然后让歌取一花传客,依次摘其瓣,谁轮到最后一片则饮酒一杯,赋诗一首,往往到夜,载月而归,这就是当时的击鼓传花。如今悬在堂上的“坐花载月”、“风流宛在”的匾额正是追怀欧公的轶事。

欧阳修最爱莲花,其后调任安徽阜阳,到任第二天,他就来到该城的西湖之滨,见湖面开阔,但杂草丛生,于是遍植瑞莲和黄杨,使西湖顿改旧观,夏日时接天莲叶,映日荷花,于是他写诗道:“菡萏香清画舸浮,使君不复忆扬州。都将二十四桥月,换得西湖十顷秋。”可见他是按照扬州瘦西湖的景致安排阜阳的山水。堂前朱漆红柱上的楹联:“过江诸山到此堂下,太守之宴与众宾欢”,是清太守伊秉绶所作,上联以山喻人,显现当年高朋慕名而至,谈古论今的盛景;下联借欧公《醉翁亭记》中句,表现欧公无法施展抱负的郁闷和乐观自适的落宕情怀。造句既佳,书法古朴,为平山堂楹联之冠。

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篇9:导游实习报告_实习报告_网

范文类型:汇报报告,适用行业岗位:导游,全文共 1551 字

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导游实习报告

是在六月八号那一天的上午八点,正式的坐上开往我的实习单位——大汗行宫的汽车部,下午十二点半左右,在经历了崇山峻岭,和无数个小村庄以后终于到达了目的地。然后就是工作人员为我们安排住房,十个人只有四个菜,我也看出来坝上条件的艰苦。

6月9日至7月19日,这段日子对于我来说是疲惫又快乐的。也是在这段日子里,我们摸清楚了大汗行宫的地形,和情况,这是一个巨大的旅游胜地,集餐饮,住宿,观光于一体,在这一个多月里,我们擦亮了所有客房和餐厅的玻璃,拔掉了整个景区的枯草,铲除了所有建筑垃圾,我们跟着水工安水管,跟着电工做接线板,我们种花,我们扛水泥,我们不停的做着重复的工作,无聊疲惫,但是我们依然乐观,积极,同学们,团结一致,可能当时就算是天塌下来,我们也不会有丝毫的畏惧,因为,我们在一起。那个时候,我们唯一的娱乐项目就是每天晚上大家一起打牌,发泄心中的不满和愤怒,但是第二天,大家依然会将全部的热情投入到辛勤的工作中去。正式分配岗位是在7月8号,我也正式的如愿以偿的成为了一名大汗行宫的讲解员,那一天的我是开心的还有一点小兴奋,又有一点小悲伤,同学们也都分到了不同的岗位,这意味着我们由于工作性质和时间的不同就不能经常在一起了,以后只能自己照顾自己。我永远也不会忘记那一天,我带了我生命里的第一批客人,我深深地受伤了。我背熟了所有的讲解词,用自认为十分生动的语言,讲解的时候,没有掌声没有喝彩,客人只是拍照,没有谁在听我,但是我还是把我所知道的全讲出来,送走客人之后,我彻底的灰心了,我突然觉得,我的工作很没有价值,我是真的受伤了,以至于好几天都无精打采,直到有一天,我带了一位长者,他是一位对历史有浓厚兴趣的老爷爷,在讲解的过程中,他会问我一些问题,我都耐心的为他解答,这使我对于讲解工作又重新燃起了希望之火,我也深深地体会到了,为他人服务的快乐。讲解员是不论刮风下雨还是烈日炎炎都要坚守岗位的,在坝上的风吹日晒雨淋下,我们的脸黑了,暴皮了,但却从未抱怨放弃。一直努力一直坚持。7月19日一定是个好日子,大汗行宫正式开业了,那一天欢天喜地,从早晨五点钟忙到后半夜,我们帮保安检票,布置会场,去客房作床,去餐厅走菜,在会场带动现场气氛。总之忙了个底朝天,但是在那一天我们看见了好多明星,我们等到了景区步入了正轨。

是在7月26日那一天了,我成为了一名无证导游,我被安排到承德市的大汗行宫接待处往坝上带团,主要的工作内容就是,把客人安全的带到大汗行宫,为他们安排食宿,为他们讲解宫殿区,陪他们到娱乐区玩,我主要的问题在于,我是一个路痴,我记不住路,以至于头两次带路的时侯走错路,直到第三次才顺利到达目的地,让我欣慰的是以后带团几乎是百发百中。在带团的过程中,也遇见了形形客人,锻炼了我与人沟通的能力,作导游工作于我所学的专业对口,了解了一些旅游行业的知识,抱着学习的态度我受益匪浅。为了给公司谋取最大的利益我们是有团必走,常常在安排好客人以后已经是深夜了,第二天还要很早起床进行讲解,虽然有点疲惫,但是还算充实。这样的日子一直持续到8月20日,将近淡季的时候所有人回归,组织上安排了我去看军帐了,那里有专供客人拍照的服装,衣服不同价位不同,说实在的,看帐真的是一项超级无聊的工作,尤其是像我这样喜欢和人聊天的人真的觉得好寂寞,可是我就是在每天收钱,记账中竟也坚持下来了,而且业绩还不错。转眼十月份来了,坝上冷了,下霜了,刮起了刺骨的寒风,就算穿羽绒服都不觉得温暖了,宿舍里都结冰了,盖三床被子,依然会被冻醒,十月份的日子不好过。但是日子再苦再难,我们走过来了,气温再低再凉我们坚持住了,终于迎来了10月7日,我们实习结束的日子,当坐上返程的,汽车时,往事历历在目,再见了,大汗行宫,我曾经奋斗过的地方!

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篇10:最新导游年底个人工作总结_导游工作总结_网

范文类型:工作总结,适用行业岗位:导游,个人,全文共 1521 字

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最新导游年底个人工作总结

我是导游部的成员顾德乐。今年7月8日,我走出旅校门,变成社会人,光荣的成为了太旅的一员。我非常高兴,这高兴不仅源于我对导游这一职业的向往,更有我对能在太旅扎根、收获幸福的自豪。细数工作以来的五个多月,和领导、和同事、和客人交流的每一个画面都让我深深感受到太旅大家庭的温暖,自己也在不断的实践过程中取得了工作上的突破和个人的成长,这些成绩取得和领导的关心、同事的帮助是密不可分的,点滴细节,汇成一张成绩单,下面请允许我做一一介绍:

一、善于适应环境,做合格职业人

回顾2017年,是极不平凡的一年,也是充满希望、迎接挑战的一年。今年1月16日,吴中太湖旅游区正式荣膺“国家5a级旅游景区”,6月22日,苏州太湖游客中心正式投入运营。作为太旅的第一代导游员,我更有责任、更有义务为“全面走进太湖时代”、迎接“吴中明天更美好”而奉献青春。

来到太旅,来到导游部。我就秉持“干一行,爱一行”的原则努力适应新环境、新变化,坚决服从领导安排,和同事间建立友谊,通过实地踩点学习景点知识,并在实践带团中不断摸索如何提高服务水平。在这里,作为90后的我,正以崭新的面貌,谦逊的姿态,迎接八方来宾,服务地方旅游业。

二、敢于迎接挑战,争做政务导游员

自7月工作以来,我带团21个,(担当全陪导游2次,地陪导游19次)

计24个工作日。其中政府类接待团3个,旅行社老总踩线团6个。热情的介绍,周到的服务让游客印象深刻。

游客中心接待方面,43批次客人中,包括俞书记、金区长在内的政府类接待14次,兄弟单位以及旅行社老总参观团9次。我不断推陈出新,整理完善游客中心讲解词,以“接的不同人,说不同的话”为标准,渐而讲解得到了领导的悉心指导与高度肯定。

三、勇于担责扛担,配合组长工作

8月份,我参加的景区公司组织的竞聘。虽然意料之中的落选,然而领导的肯定让我更添足了动力,鼓足了干劲。我配合部门组长工作,尽力分担部门工作。而后,同城网服务台交由我负责,主动联系,积极工作,得到了双方领导的高度好评。今年10月,太湖绿v站在我们游客中心正式运行。作为吴中区团代表,我有幸成为了这里的一名青年志愿者,并负责起上下沟通、内外联络和日常性工作。爱心义卖、旅游咨询、景点宣传,都收到了一定成效。今年12月,太湖绿v站被团区委授予“优秀志愿者组织”,本人也被授予“吴中区生态环保志愿者之星”称号,还被团区委推荐为“苏州市优秀青年志愿者”荣誉候选人。

四、乐于参加活动,提升综合素养

我乐于参加各类活动和比赛,我认为这不仅能丰富自己的阅历,也能提高个人的素养。自工作以来,我先后参加了区志愿者培训、集团diy讲师培训以及集团勤廉书画展等活动,开拓了视野,陶冶了情操。同时积极参加公司组织的各类比赛,如景区公司导游员大赛,景区公司主持人大赛等,均荣获“第一名”的好成绩。在刚刚结束的吴中区讲解员大赛上,我一举夺得“金奖”,为公司赢得了荣誉。

五、勤于学习思考,不断夯实基础

我极富求知欲,因为这不仅是个人所求,更是业务需要。不充电的导游绝非好导游,不热爱学习的导游也无法更优秀。因此,我通过利用业余时间读书解疑,活学活用,并实地考察,虚心学习,以提高自身素养和知识储备量,以此为游客提供文化讲解,做出文化大餐。

当然学是无止境的,服务亦如此。前些日,我与单位正式签订了合同,我非常欣喜,非常感动。但冷静之余,也有种种反思。反思自己在讲解过程中是否因地制宜,因人而异?与优秀导游间的差距在哪里?反思自己在服务中还需完善那些方面?明年是否能做到让所有的客人高兴、满意?确实,个人有待提高的太多太多,无论知识储备、个人素养还是服务技能。我愿努力奋斗,不懈怠,不动摇,与太旅共同发展,再创佳绩!

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篇11:英文导游词范文

范文类型:导游词,适用行业岗位:导游,全文共 2831 字

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Canglang district is located in the central and southern Chinas historical and cultural city of suzhou, suzhou Singapore industrial park in the east, west of suzhou high-tech industrial development zone, named after the deep in the song dynasty famous surging waves pavilion. Is the center of the education, culture, science, travel in suzhou, and suzhou citys oldest and one of the central city of the most abundant cultural accumulation.

Have "canglang pavilion of surging waves" is located in the south of three yuan fang, is the oldest in suzhou gardens, the beginning of five Surging waves pavilion generation of the son of the king of wu yue money Liu money yuan 璙 pool pavilion, a famous poet Su Shunqin by four guan money bought the garden waste, to build, alongside water pavilion, title "of surging waves", since the number of surging waves weng, and the surging wave pavilion ". Ouyang xiu was invited as the surging waves pavilion long poem, the poem to "cool breeze bright moon is priceless, its a pity that only sell forty thousand money" fude. Since then, the garden to people, "surging waves pavilion" reputation DaZhu. Now as the national key cultural relics protection unit. . The "master of the nets garden" is located in the city bridge south rich family head with lane. Beginning for the southern song dynasty official department assistant minister Shi Zhengzhi in chunxi years (1174-1189) built "rolls of hall", implement "fishing" Cain said. Because there is "siforrestwang lane" near, harmonic its sound YuYu implicit meaning, "master of the nets garden". As a national key cultural relics protection units. In suzhou "pan gate three scene" is "pan gate" in the southwest of the water gate, across the canal "wu gate bridge", in the flow of the shadow of the "temple tower of the", by doing a grand canal, the three links scene together, become the area of the ancient city of suzhou.

Canglang moderate and moist climate, abundant rainfall, all the year round, the four seasons all appropriate tourism, especially in the 4 - best in October. In the meantime, can appreciate TaoGongLiuLu natural scenery, but also taste the fresh peach, "biluochun", sugar, lotus root, such as seasonal specialties.

Suzhou dialect, which is also called wu, is famous in the history, the so-called "soft suchou dialect language". Canglang as a region of suzhou, dialect and Zhou Lin at pingkiang, gold Chang regions such as basically the same. In the suzhou zhijun, and districts have been detailed and not repeat. Only ranked below will Wu Yuzhong related characteristics. Suzhou dialect commonly known as "forever is mine." Suzhou people claim to be "suzhou gossip". Its biggest characteristic is "soft", it sounds "" delicious, so that some outsiders" willing with suzhou people scold "listen to very tasty" gossip "in suzhou.

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篇12:珠海圆明新园英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 1179 字

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圆明新园以北京圆明园为原稿,按1:1比十景中的十八景修建而成,投资6亿元人民币,是我国首批4A级景区之一。它三面环山,南面平坦开阔,福海湖水域面积8万平方米。圆明新园集,所有建筑景观均按原尺寸仿建。大殿“正大光明”、“九州清晏”、“蓬岛瑶台”、“方壶胜景”组成中轴线为皇家宫殿式建筑群。

远瀛观

远瀛观景点是西洋楼景区的主要景点,从南北轴线上可划分为南、北、中三段。昔日曾是乾隆皇帝宠爱的香妃生活和娱乐的场福海中央,从岛上可隔湖眺望四周如画的景色。

长城

圆明新园的长城是按一比二的比例仿北京古长城而建,起点为南海雄关,终点至郭超山顶,沿途设有众多烽火台供游客风赏珠海全景及澳门景观。

大水法

大水法是远瀛观前的设施。与它前面的喷泉、汉白玉门柱上的精美雕刻组成一种异国情调。

配殿所展示的圆明园的诞生、盛期、焚毁、新园逢时等时期的珍贵图片资料,是中国近、现代史的缩影。

大宫门的上方悬挂着著名书法家启功先生题写的园匾“圆明新园”四个大字。门前的金水桥架落在形如曲月的御河上,桥外耸立着雕刻精美的华表和威武雄壮的石狮。

西洋楼群

建在长春园的一群欧洲式园林建筑,俗称西洋,由海晏堂、远瀛观、大水法等十余个建筑和庭园组成。它建于乾隆十二年至二十四年(传教士朗世宁、蒋友仁、王致诚等设计指导,中国匠师建造。建筑形式是欧洲时期巴洛克风格,造园形式为“勒诺特”风格。但在造园和建筑装饰方面也吸取了我国不少传统方法。例如:这些建筑主体为西洋式,楼顶装饰则采用中国古代传统的琉璃瓦。西洋楼群有几组水法(人工喷泉)颇为别致。

万方安和

万方安和,建于雍正初年公元1720__年。它的建筑形式很奇特,房屋建在水池里,成为一个万字型,寓意四海承平。房屋有三十三间,东西南北,室室曲折相通。在通风、保暖和采光等方面,都有独到的讲究之处,具有冬暖夏凉之妙。雍正帝最喜欢在这里居住。南面正室的匾额题有“万方安和”,后来便成为这一带的统称。雍正四年即“万方安和”建成的第一年,雍正赐弘历(即乾隆)读书于此处。

曲院风荷

始建于公元1720__年左右,这是仿杭州西湖的“曲院”。西湖的曲院,原来是宋朝的一处酿酒作坊,四周有池,荷花最多,随风摇荡其中,因而取名“曲院风荷”。乾隆很喜欢这个景致,于是南巡江南时仿此景置于园中。乾隆曾经赞扬此处佳景赛过杭州西子湖。

濓溪乐处

建于公元一七二七年左右,是园中赏荷的地方。在长满荷叶的水面上,有一组临水殿堂;有伸向水面的香雪廊。乾隆、嘉庆帝也特别喜欢在此吟诗作对。乾隆帝居于圆明园时,在濂溪乐处作诗最多。

平湖秋月

西元1720__年初已建成,是仿杭州西湖十景之一的平湖秋月,造型上融汇了杭州西湖平湖秋月和双峰插云之精华。它依山面湖,竹林茂密,每当秋深月皎,面对十顷澄湖,波光涟漪,有如置身於西子湖畔。

嘉庆曾对石舫有诗云:近水长屋以舫称,逢窗开处称吟。偶然假借名活画,活画方斯恐未能。

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篇13:长城英文导游词

范文类型:导游词,适用行业岗位:导游,全文共 5811 字

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Good morning,everyone!Its my honor to be your guide today.Now we are going to visit the Great Wall.

The Great Wall,symbolizing Chinas ancient civilization,is one of the most famous,grand and splendid ancient construction wonders in the world.It is just like a giant dragon starting from Yalu River and crossing high mountains,deserts and grassland to the Pamirs Plateau,the roof of the world from east to west in the northern part of China.

For many centruries,the Great Wall,as a military gigantic defensive project kept out the invading troops of the northern nomadic tribes.Now,the Graet Wall has become a famous historical senic spot for tourists,and it liays a role in bridging the friendship between the Chinese people and peoples in different parts of the world.

The Great Wall first began in the seventh century BC.At that time,it was called Spring and Autumn Period.The first section of wall,that appeared in China,was built by Kingdom Qi and Kingdom Chu.They had a high wall which was called "square wall" or "square city",built surrounding thier own territories to deffend the attacks of their neighbouring enemy.So it was also known as the Qi Wall or the Chu Wall.During the Warring State Period,seven states named Qi,Chu,Yan,Zhao,Han ,Wei and Qin bacame the most powerful states.In order to defend themselves against the refringing enemy from the neighbouring states,all the kigdoms had high walla built around their own territories.

In Chinese history,large-scale construction of the Great Wall was concentrated in three dynasties:Qin,Han and Ming dynasties.The section of the wall began to be called the Graet Wallin the time of Qinshihuang.He linked up the separate sections of high walls in order to ward off harrassment by the Huns,and for the use of further defensive projects.The Qin Great Wall started from Lintao,Gansu Province in the west and ended in Lioadong,Liaoning Province in the east,totally 5,000 kilometers.The Han Great Wall started from the Liaodong Peninsula in the east,and ended at the foot of the Tianshan Mountain in Xinjiang Uygur Autonomous Rigion,with a total length of 10,000 kilometers.In the Ming Dynasty,Emperor Zhuyuanzhang reconstructed the Great Wall because of the threats of the remaining forces and the ethnic tribe of “Nv Zhen".The Graet Wall could help prevent the remnent forces of the Yuan Court from harrassing and securing the northern territories.The Ming Great Wall was more than 7,000 kilometers from Yalu River in Liaoning Province in the east,to Jiayuguan Pass in Gansu Province in the west.It passes nine cities,provinces and autonomous regions of Liaoning,Hebei,Tianjin,Beijing,Shanxi,Inner Mongolia,Shaanxi,Ningxia and Gansu.

The most important two sections in Beijing were the Great Wall at Juyongguan and Badaling.Juyongguan Pass is located at 50 kilometers northJwest of downtown Beijing,The mountains flanking the valley have many graceful peaks and it used to one of the famous "Eight Views of Yanjing".

Juyongguan was built in a mountain gap between mountain peaks with only one road leading to the capital Beijing,which determined its military signifacance in ancient times through many dynasties and it has been consistently valuable to military strategists. The name "Juyong" means "a place of poor laborers".In order to commemorate the dead people,the Great Wall wass built here,we call it "Juyongguan Pass".There is an ancient marblr platform here known as "Cloud Terrace".It was built during the Yuan Dynasty and used as "the Crossing Road Pagoda".The Cloud Terrace is 9.5 meters high,26.8meters from east to west,17.6meters from north to south at the base.Inside the arched passage of Cloud Terrace,there are carved in relief Buddist images on the wall,such as the Rour Heavenly Kings,the Buddha of Ten Directions and 1,000 Buddha Statues.There are also Buddha scriptures inscribed on the stone wall in the Sanskrit,Tibetan,Basiba,Xixia,Uyger and Han languages.They offer us wonderful examples of their exquisite workmanship and vividness in carving.Tey are extremely valuable to study the Buddhism and ancient languages.

The Badaling Great Wall is about 75 kilometers northwest of Beijing,and it is the best preserved partof the Great Wall."Bada" means "convenient transportation to all directions".From here,people can go all directions;hence the name "Badaling".Badaling Pass was an outpost of Juyongguan Pass.The wall here rose high on the mountain ridge.It used to be more important than Juyongguan Pass in the defence of Beijing.An old saying can be the best description:"It needs only one man to block ten thousand troops".

Nxet,Ill say something about the main force of the constrction work.It was composed of soiders,criminals and the local laborers.At that time,the common transportation method was to carry the building materials by backbreaking labor.So it is a difficult and long process.

The Badaling section is about 12 kilometers long with 24 watchtowers and 4 wall platforms.there are 4 characters inscribed on the eastern pass of Badaling:"Juyongwaizhen" which means there was another strategic town outside the Juyongguan Pass.The western pas was carved "Beimensuoyue" which means ”a key to the north gate",describing that Badaling Pass was just like a lock on the gate of Beijing.If thegate was unlocked by a key,Beijing would be open.In order to make warning signals,Beacon Towers were built on both sides of the wallat the connanding points,which were at the top of the mountains or the twists and turns.Whenever the enemy was sighted,fires were lit on the top of Beacon Tower at night,and smoke was made during the daytime,There were also Watch Towers built here,which for watching over the invading enemy.

Well,thats all for my presentation.Thank you for your attention.Im looking forward to your next visit.Thank you!

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篇14:旅行社导游实习报告范文精选_实习报告_网

范文类型:汇报报告,适用行业岗位:旅行社,导游,全文共 3505 字

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旅行社导游实习报告范文精选

实习时间:20xx年12月—20xx年5月

实习目标:掌握导游业务,培养我们的协调能力与组织能力,能够真正的做到实践与理论相结合。

实习结果:通过在旅行社实习的几个月中,让我学到了很多在学校课堂上学不到的东西,提高了自己独立分析问题、解决问题的能力。在实际的操作过程中,能够独立的去完成工作。

时间不等人,的确!一眨眼就要毕业了,在龙佑实习了半年,收获很多。在实习期间,我不仅学会了怎么带团,而且学会了怎样接人待物,使我拓宽了视野,增长了见识,为以后的工作提供了宝贵的经验。

一、实习单位概况

实习单位:龙佑赤壁温泉景区是由中旅景区投资有限公司、仙桃市地平线置业有限责任公司、武汉佳境房地产开发有限公司共同投资新建的大型综合性温泉旅游度假区。景区环境优美、设施齐全;是一个集观光度假,休闲疗养,运动健身生态旅游于一体的现代化温泉度假区。景区自2017年9月26日开业以来,每天慕名而来的游客络绎不绝。先后承办了20xx年湖北省导游大赛等多次大型活动。同时拥有一支高素质的专业导游队伍。目前,中旅赤壁景区开发有限公司计划投资1.5亿,进一步扩大接待规模,提高服务设施档。

二、实习内容

(一)旅游实习接待内容

前台接待是客人对公司的第一印象,所以也非常重要。怎么样才能给客人留下美好的第一印象呢?首先我们必须面带微笑,让客人觉得有一种亲切的感觉;其次要让客人觉得我们做什么事都是站在客人的立场上,这样客人才会更信任我们,对以后的旅游活动顺利进行会有更好帮助。最后要及时向游客介绍当地的注意事项、风俗情况等。其实在接待中最主要的是跟客人多交流;从他们的实际情况出发,认真耐心的解答客人所提出的问题。尽可能的满足他们的需求。

(二)跟团学习导游技能

由于我没有导游证,所以在旅行社出去带团的机会并不怎么多。但是公司还是给了我很多机会,让我出去跟团。以前总是向往做一名导游,觉得能游山玩水是一件很好的差事。但是当我真正做了导游以后才发现原来要当一名好的导游真的不是一件容易的事。虽然做导游的时间不长,但每次上团都能和不同阶层的游客交流。每次也都有新的感受。导游要和各行各业的人交流如果你的沟通技巧不强的话,交流则无从下手。一个好的导游要有很强的沟通能力,成熟的个人亲和力,讲解生动引人。对自己的旅游线路、沿途风景民俗十分熟悉。还要和景区景点、酒店餐厅、司机保持良好的关系。

(三)了解旅行社的性质,经营业务与管理模式旅行社是为人们旅行提供服务的专门机构。旅游活动的发展是旅行社得以生产和发展的前提条件,从行业性质来看,旅行社属于服务业。为旅游者提供食、住、行、游、购、娱的六方面服务。从20世纪20年代我国第一家旅行社创立,随着我国国民经济的发展、国家政策的开放与完善,旅游景点的不断开发,我国的旅行社的数量快速增长,并且服务质量也不断提升。我国的旅行社按照经营业务范围划分为:国际旅行社和国内旅行社。国际旅行社经营入境旅游业务,出境旅游业务和国内旅游业务;国内旅行社专门经营国内旅游业务。

三、实习体会

这段时间的旅行社实习,对我来说受益匪浅,这次实习也让我发现书本上的知识与实际问题的差距,对旅行社这一行业有了更深的体会。也发现了自己有很多得不足之处,比如在工作中缺乏自信与耐心,语言表达能力还需加强。

(一)要有强烈的责任感和广泛的基础常识

我觉得作为一名导游员应该有很强烈得责任感,如果连最基本的责任感都没有,你根本上不了团。记得第一次带团得时候,我是怀着很紧张很兴奋得心去接的团,刚开始在讲解方面都还可以,也蛮顺利的。后来却在分房卡得时候出现了问题。本来就是散拼团,客人都不认识,男士又比较多,分到最后就只剩一间房,但是还有一男一女没分到。当时这2位客人就有意见了,觉得对他们不重视。后来在没办法的情况下,找到酒店的负责人重新换了一下房间。这是带团过程中遇见的很小的事,但我觉得这也是在挑战我的责任心。

(二)具备相应的旅游专业文化常识

作为一名导游,在带团过程中不仅仅是一名讲解员,还是一个"大保姆"。客人事无巨细可能都需要导游为其操心,对于客人,面对的是一个无从下手陌生的环境,因此导游如果缺乏日常生活中的基础。团队随时可能出现不可预料的问题,导游具有相应的知识,就可在第一时间将损失减少至最低,为游客为公司争取到最大的利益。如果一个专业的导游,连客人提的最基本的问题都回答不出的话,那么我觉得会很失败。记得有次带团去武汉,途径岳阳楼,当时有个客人就问我,他说;导游既然你是岳阳人应该对岳阳楼有一定的了解吧,那请你说说岳阳楼的前身是什么?当时我脸就红了,但是我还是很坚定的回答了他的问题,阅军楼就是岳阳楼的前身。虽然我是岳阳的,可岳阳楼我没去过。所以对岳阳楼不怎么熟悉。由于知道带团去武汉,会经过岳阳楼,所以在上团之前还是了解了岳阳楼一些最基本的常识。所以说,具备相应的旅游专业文化知识是我们导游员最基本的服务,这样客人才会更相信你游览也会更顺利。

(三)导游不仅要是杂家,更要是某些方面或某一领域的专家

其实像我们这样的新导游一上岗总觉得最重要的是背好景区材料,把它们背得烂熟,张口就来,不会停顿,这就是表示自己已是一个合格的导游了,但是通过几次带团我发现其实完全不是这么回事!首先你得明白游客们想听些什么,想听怎样的讲解。人们常说看景不如听景。给游客讲解就是要像在和朋友聊天。你把游客看作朋友眉飞色舞地给讲游客不知道的事情,才能抓住他们的注意力。

专业的导游就是不仅要成为“杂家”,还要成为某一领域或某些方面的专家。要想成为专业的导游,还必须熟练掌握导游语言的基本技能。因为它是我们传播知识、沟通思想、交流感情的强大工具。其中最重要的口头语言表达,这是我们工作中最普遍、最常用的一种语言表达形式。

(四)不仅对景点要有热情,对游客也要有热情

多次经验的积累我发现当好一个导游,不但要有对景点的热情,还要有对游客的热情。要与团队的领导或需要照顾的人多沟通,多关心,这样有利于整个团队的进行。在带团的过程中,谁也不能保证永远一切顺利,毕竟这不是只要我们自己做好就可以了,还需要其他工作搭档、合作单位、游客甚至天公来作美,而这些因素都不是我们所能掌控的。尽管有时候问题、事故的发生并不是我们的责任,还要被客人无端指责,但是,作为独立工作在旅游接待第一线的职员,当问题、事故发生的时候,负有帮助解决问题和协助处理事故的不可推卸责任,同时也是对我们的工作能力和独立处理问题能力的重大考验。面对初来乍到的游客,导游所表现出来的对旅游活动早有安排,对自己能胜任本次导游工作的信心,会是他们产生心理安全感的重要来源。有时我们接待的游客文化层次较高,或是豪门权贵,这时,强烈的自信心对我们更为重要。否则,底气不足,连自己都驾驭不了,就更别奢谈驾驭整个旅游团了。强烈的自信心还能增强我们的吸引力,处处显得落落大方,从而赢得游客的尊敬和认可。

(五)用心做事,真诚对人

其实导游在很多人眼里并不是有很好的看法,觉得我们导游只知道挣钱,为了挣钱可以不顾一切。可是我觉得很冤枉,导游也是人,也是在靠自己的劳动在挣钱。我们每天早上5点多起来,然后晚上通常是12点以后才能睡觉。连正常得休息时间都没有。第二天还要继续位客人服务。每一次带团都要提着高度的警惕,生怕出任何一点点差错。为了游客的人生财产安全,我们无时无刻的关注着游客得一举一动。有时侯因为一点点小事,游客就会对你发牢骚,指责你甚至说些难听的话。但是作为导游我们不仅不能还口,还要好言相劝,微笑着对他们赔不是。当然团队中也会有客人替我们导游想的,有位客人看见我没吃早餐,竟然还帮我带了早餐。当时我很感动,心里的委屈也就少了一半。我相信,只要我带着用心做事,真诚对人的原则去认真的对待每一位客人,他们会理解我们导游的!

实习是我们大学毕业生必须拥有的一段经历,它使我们在实践中了解社会,让我们学到了很多在课堂上根本就学不到的知识。实习让我认识到,做导游的学问很大、很深。不是随随便便就可以学的来的,象如何安排路线,吃住,面对突发事件如何与游客进行沟通等。这些都要求我们导游懂得。作为一名导游员,业务事一方面,而关键的是态度问题。导游的工作是难度很大,最能锻炼人和最富有挑战的工作。其实在旅行社带团实习过程中,我彷徨过,失望过,受到了一些冤枉得投诉,不公平的指责和批评。但是更多的还是体会到其中的快乐。从中得到更多的教训和启迪。懂得了许许多多做人的真谛,这些都是在学校和书本中学不到的。这次的实习经历对我以后得生活学习有着重大的影响,那些酸甜苦辣使我得到了磨练。我相信,只要我努力,我一定会成功的!

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篇15:导游词开场白创意

范文类型:导游词,开场白,适用行业岗位:导游,全文共 1129 字

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有一句广告词说:心随我动,沟通无限,那我与在座各位朋友的沟通就从我的自我介绍开始,我是来自春天旅游社的导游,我姓王,大家可以习惯的叫我王导或者是小王,小王我是地地道道的东北人,具有东北人的主要性格就是热情、豪爽,所以说在这三天的行程中如果您有什么问题和要求的话就尽管的提出来不要客气,只要你的要求是在合理而可能的情况下,我一定会尽我自己最大的努力为你解决。那同我一起为大家服务的还有司机张司付,那我与张司付可以说是旅游界中的最佳组合,也可以说是黄金榙档,不客气的说我们是强强联手,所以说在座的各位你这次旅游交给我们,不仅可以放心,还有舒心、开心。

也许在座的各位朋友对您参团的旅游社并不是很熟悉,虽然说我们是今年新加盟旅游界的晚辈,但是从老总到经理到计调到导游,可以说我们的组团经验、操作能力能让你在这座城市能对旅游有一个新的认识、希望我们的加入能够带来XX市旅游界的春天,同时有了在座各位朋友的支持我们依然相信春天的花一定会开,而且会永远绽放。

那么现在大家选择出游,不单单是开阔视野,增长见识,更多的是寻找一份快乐,所以我希望在座的各位在这次旅游中你不仅仅是微微一笑,更希望您是开怀大笑,更希望你不再只有一份开心,而是能够找到一百个开心的理由,让我们采拾一路的精彩,留下难忘的美好回忆。所以说一座美丽的城市,一处漂亮的风景,都要有好的心情去体会,有一句广告词说的非常好:人生就像一场旅游,不必在乎目的地,在乎是沿途的风景以及看风景的心情,让心灵去旅游,如果你经常看广告的话,你就会知道这是一则香烟的广告,虽然说旅游与香烟扯不上任何关系,但是最后一句话说的非常好:让心灵去旅游!

好了,那现在我们从这里出发到达目的地是需要5个小时的时间,曾经有人这样计算过,他说旅游至少有三分之一的时间是被浪费在漫长的旅程中,但是我想咱们大家只有经过了巅跛和企盼之后,那面对一种美景您才会感到由衷的兴奋和赞叹,现在就是我们征途的一个开始。如何打发掉这五个小时的时间呢:教给大家几点打发旅途疲劳的小窍门,也许在这次旅游中你还用得上:首先第一点,您可以在座位上闭目养神,养好精神后才有更充份的体力去游玩,第二您在车厢内可以听听音乐,放松一下心情,我觉得好的心情才是我们征途的一个好的开始,尤其是不经常坐长途旅游车的朋友我想可以舒展一下紧张的情绪,第三还可以在车厢内打一打扑克,娱乐一下,我想在休闲娱乐的同时不仅可以增进感情,还可以促进友谊,那如果上述小王说的你都不喜欢的话呢,你还可以看一看窗外的景色,那么有一些城市我们未必停留过,但是我们曾经路过,所以商家才会有这样的一句广告词:走过,路过,不要错过,莫让美丽的沿途风光擦肩而过,呵呵,好了,沿途风光就留给我们在座的朋友慢慢欣赏。

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篇16:英文导游词范文

范文类型:导游词,适用行业岗位:导游,全文共 3989 字

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Dear friends: if there is a pure and fresh and soft curve taihu Xia Jing is fair and tranquil artistic conception, so autumn scenery in huangshan is stone rough wisdom of wild straight grand large spectacular performance. Because huangshan stone has both the north and the mountains of the male, and the southern landscape show, so akiyama is a rockery gardens most picturesque meaning. All rockery, with hanging rock cliff anhui yellow beach, the stone some store yellow in colour, some latosolic red dye. Fake the facing west, whenever the sun sets, hongxia, color is very eye-catching. In cliff stone gap, and pine proudly, its branches and leaves of green and brown yellow rock in contrast, just like a picture of akiyama picture. Mountaintop square pavilion, built in it, overlooking the surrounding landscape, overlooking green eroilor north guo, west lake, PingShanTang and kuanyinshan the scene again - a move into the park, it is also the Chinese traditional gardening techniques, borrow scene. In ancient China, to have a tradition of autumn day to look up. A garden stone is the commanding heights of huangshan, and devoted to render the theme of the autumn.

The appearance of akiyama high, complex internal structure. Caves, stone stage, Shi Deng, Shi Liang crisscross together with small and medium mountain building, visit the mountains form a complicated three-dimensional channel, it not only has the flat weave, more solid in front. Visitors, if you are interested, can be due to the mountain building, by building two mountains, again slowly to appreciate the design clever, stacked techniques of yangzhou famous mountains -- akiyama.

Looking into the south, from the Yellowstone rockery in the west of the three surplus building, there is a secluded scenic area, the main body of the buildings in this area is a north-south open, use walls closed small hall, the building feels like with some of the "Beijing flavour". Please look at these houses, small corner case become warped, roofing is smooth, modelling is more heavy, why is this so? Originally in the prosperous time in qing dynasty, emperor southern, in yangzhou. Yangzhou salt merchants economic potentiality is abundant, for the sake of so-called "process" of attack, trying to gauge the be fond of of the emperor, and thus there are a number of architectural design, landscape architecture is modeled after the Beijing gradually, some buildings in yangzhou garden also with some of the "Beijing flavour". This is called "leak leakage month" of a small hall is no exception. XuanShiPing in the south of the hall there is a stack of flower terraces, leaning against the south wall of the garden, on stage and xuan rockery pile up small on wall, this is the mountain in winter. XuanShi originated in anhui xuancheng, its color as white as snow, people call it snow again. The scenic area, the original is around the stove, the winter snow while sipping tea. In order to make the rockery when it didnt snow there is snow, then put XuanShiShan at southern boundary wall north of the wall, out of the hall, on the hill color is white, like snow did not disappear. Because xuan stone contain quartz, its color is white, but in the sun shine, such as puts its XiangYangChu, with some of the digitization, the theme of the snow in the winter mountain shadow, also visible fold mountain home to observe carefully.

XuanShiShan on the east side of the wall outside, it is a garden of the population. In order to make the winter means more, gardening home regularly arranged on the wall the 24 hole, formed a unique tracery picture. Whenever the wind blows, the mouth of the cave is the sound hole on the flute shaw, makes a different sound, like in the winter, northwest wind call with sound to assist the theme artistic conception. More mystery is that through the first few rows of leak leakage month round, see the spring scenery of the bamboo, stalagmites. I wonder whether there are any suggestion of "winter" friends.

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篇17:英文和解协议

范文类型:合同协议,全文共 3323 字

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购买和约Whole Doc.

Contract No:

Date:

The Buyer:

The Seller:

The Contract,made out,in Chinese and English,both version being equally authentic, by and between the Seller and the Buyer whereby the Seller agrees to sell and the Buyer agrees to buy the undermentioned goods subject to terms and condi- tions set forth hereinafter as follows:

SECTION 11 Name of Commodity and specification2 Country of Origin & Manufacturer3 Unit Price (packing charges included)4 Quantity5 Total Value6 Packing (seaworthy)7 Insurance (to be covered by the Buyer unless otherwise)8 Time of Shipment9 Port of Loading10 Port of Destinationmark shown as below in addition to the port of destination, package number, gross and net weights, measurements and other marks as the Buyer may require stencilled or marked conspi- cuously with fast and unfailing pigments on each package. In the case of dangerous and/or poisonous cargo(es), the Seller is obliged to take care to ensure that the nature and the generally adopted symbol shallbe marked conspicuously on each package.

12 Terms of Payment:

One month prior to the time of shipment the Buyer shall open with the Bank of_______an irrevocable Letter of Credit in favour of the Seller payable at the issuing bank against presentation of documents as stipulated under Clause 18. A. of SECTION II,the Terms of Delivery of this Contract after departure of the carrying vessel. The said Letter of Credit shall remain in force till the 15th day after shipment.

13 Other Terms:

Unless otherwise agreed and accepted by the Buyer, all other matters related to this contract shall be governed by Section II,the Terms of Delivery which shall form an integral part of this Contract.Any supplementary terms and conditions that may be attached to this Contract shall automatically prevail over the terms and conditions of this Contract if such supplementary terms and conditions come in conflict with terms and conditions herein and shall be binding upon both parties.

FOR THE SELLER

FOR THE BUYERSECTION 214 FOB/FAS TERMS14.1 The shipping space for the contracted goods shall be booked by the Buyer or the Buyer’s shipping agent __________.

14.2 Under FOB terms,the Seller shall undertake to load the contracted goods on board the vessel nominated by the Buyer on any date notified by the Buyer, within the time of shipment as stipulated in Clause 8 of this Contract.

14.3 Under FAS terms,the Seller shallundertake to deliver the contracted goods under the tackle of the vessel nominated by the Buyer on any date notified by the Buyer, within the time of shipment as stipulated in Clause 8 of this Contract.

14.4 10-15 days prior to the date of shipment, the Buyer shall inform the Seller by cable or telex of the contract number, name of vessel,ETA of vessel, quantity to be loaded and the name of shipping agent, so as to enable the Seller to contact the shipping agent direct and arrange the shipment of the goods. The Seller shall advise by cable or telex in time the Buyer of the result thereof. Should, for certain reasons,it become necessary for the Buyer to replace the named vessel with another one,or should the named vessel arrive at the port of shipment earlier or later than the date of arrival as previously notified to the Seller, the Buyer or its shipping agent shall advise the Seller to this effect in due time.

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篇18:精选最新导游实习报告范文_实习报告_网

范文类型:汇报报告,适用行业岗位:导游,全文共 1807 字

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精选最新导游实习报告范文

时间总是过得那么快。不知不觉,我踏出社会半年了。这半年的时间中我通过努力的学习工作,得到了很大收获,在这里非常的感谢东莞康泰,感谢领导们給了我这么大的一个锻炼的平台。給了我这么多的机会。感谢同事们对我们的包容理解。感谢大家教了我这么多东西。

6月份刚踏出校园的我们。是一个懵懂的女孩。什么都不知道。是康泰引领着我们一步一步的走进旅游这个行业。让我们了解旅游。了解社会。

回想当初自己一路走过来,总算是不容易了。导游这是我一直以来的梦想。为了实现自己的梦想。我不顾一切的抛弃了很多的东西。一步步为实现自己的梦想去拼搏去奋斗。记忆由深的是。当初公司来我们学校招聘的时候。老师在班里50个同学当中挑选两个同学去面试。庆幸我被选上了。然后公司在我们四五十人当中挑出了我们四位。

来到了康泰。我觉得自己更加的庆幸了。从那一刻起,我就跟自己说,我一定要好好努力。好好表现。尽自己最大的努力做到最好。在我们还没离开学校之前。校领导,老师经常来給我们上教育课。給我们打好预防针。说社会跟学校的差别有什么什么的都不同。实习怎么样怎么样的辛苦。尤其是导游这是一个很不简单的职业。跟我们上了很多思想教育课。这样令我的压力更加的重了。

6月22日我们离开了学校。踏进了康泰的这一个新家。这将意味着这是一个新的开始。来到这里同事们都非常的热情。让我们觉得很温馨、当时我们什么都不懂。什么都不了解。而且导游证的成绩还没有出。记得学校说过,如果考不上导游证的话。我们很快就将会被退回学校的了,是大家包容了我,教我。并且鼓励我。让我默默的在这个家庭里成长起来。

虽然我们没有接受过什么培训。当初我们很幸运。来到这里的第二天。余总就叫我们写肇庆的导游词了。因为26号有一个大party,上班的第一日,我給余总分到了深圳口岸出境部帮amy姐手,学习出境旅游的操作,当时我们很努力的在背东西。还在准备26号肇庆两日游的大party,因为那天有一个工厂有将近700人去旅游,要我们也上,做全陪带团去肇庆,写一篇导游词交给她!当时我真的脸上一片迷惘!什么也不懂,好害怕!不知道怎样做!这么快就叫我们上团了。我可以吗??我在犹豫。还在怀疑我自己。

上班的第二天詹总亲自带佐我们去宝安机场现在学习了一个下午,顺便接了西安飞回来的机,直到晚上九点我们才回到了东莞,让我们觉得公司对我们实习生非常的体贴。同时我们也学到了很多的东西。

26号就开始带团了,在这里第一次带团,第一次带成人团。而且还是一个人带一台大巴,真的好害怕!不过!经过我贴心的服务,最终还是得到了客人们的肯定!当时在回来的路上。余总跟我的车回来。那一刻我真的好紧张,面对着余总,面对着客人。我不知道说什么好,后来余总教了我好多好多的东西。給了我提示,让我怎样去说欢送词。后来我把欢送词说完了的时候,自我感觉还蛮良好的。

让我想不到的是。他们的领队还站起来感谢我,祝福我。当时我的心真的好甜!好感到。让我永远都记住了这一句话。只有自己真心的为客人付出了。他/她们是可以感受得到的。肇庆两日游顺利结束了!刚开始的时候。我们真的是一个无知的小女孩。只懂得在学校,老师教的哪些理论知识。不懂得怎样去跟客人。跟师傅,跟地陪他们交接工作的。是同事们一步步教我们去接近,加上经过我们自己慢慢的摸索。很快我觉得自己慢慢开始上手了。

感谢公司和领队们对我的厚爱。給了我这么多锻炼的机会。让我得到了一个展现自我的平台。让我的导游生活过得更加的充实。脑海里深深的记得我第一次带省外团,上海世博杭州双飞4天的团。第一次带着客人去坐飞机。心情无比的紧张,无比的激动。当时我很害怕。是大家給了我信心和鼓励。当时还好有我的上司余先发送我的团。带我们到机场,帮我们办理登机牌。送我们过了安检。这样才使我的心慢慢的平静下来。谢谢发哥。

当时让我学到了很多的东西,等我第二次去坐飞机的时候我就不用那么的担心害怕了。因为我知道怎么的操作了。这个团去到上海。地接,客人看到了我这么小,他们都很包容我,在地接的身上我学会了很多很多的东西。也许身为一个导游注重细节真的很重要的。客人地陪都看得出我很年轻。没有什么经验。

但是只要你真心,用心地去为他们服务。很多东西都是可以得到他们的包容的。这个团顺利的回来了。等到第二次出外省团的时候。就显出比以前更加的谈定了。这些都是我可以看出自己慢慢的在进步。是公司对我的培养。

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篇19:高中校园 英文广播稿_广播稿_网

范文类型:新闻广播,适用行业岗位:高中,学校,全文共 1248 字

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高中校园 英文广播稿

good morning, everyone. 同学们, 早上好!欢迎大家收听第七期校园英语广播,i’m amy, 我是amy老师。how time flies! 时间过得真快啊,我们已经开学一个多月了,大家每周都可以享受英语组的老师们准备的英语广播,are you ready? ok, follow amy and enjoy it! 准备好了吗?和amy 一起享受吧!下面,让我们进入今天的第一个板块“say you, say me” 说你说我。

(music)

a:hi, amy, what do you want to do this weekend?

b:we want to have a barbecue. will you go with us?

a:sure!

barbecue 如今是个时髦的词,约上朋友去户外烧烤野餐,既尝到了美味,又是个放松,聊天的好机会。那么这个听起来,吃起来都不错的barbecue背后有个怎样的故事呢?barbecue 来源于海地语,最初是指由树桩制成的木制平台,是人们当床用的。而barbecue 最早出现在英语之中有“床”和“烧烤架”两种意思,到了18世纪才发展成今天的“烤肉”之意。大家是不是越听越有食欲了呢?好了,选择一个风和日丽的周末和你的mom and dad 一起去barbecue 吧!不要忘了叫上amy 老师哟!

(music)

现在大家即将听到的是“big big world ”, 大大的世界。这一期amy老师要教大家一个俚语,让我们一起听听下面这个小对话吧!

a:tom, you look very angry.

b:yes, they think i am a black sheep, but i am a good boy!

sheep 绵羊是性情温顺的动物,通常用来比喻善良,纯洁的人。一群绵羊中有时会夹杂一只长黑毛的绵羊,因为黑绵羊不如白绵羊值钱,所以black sheep 就比喻为无用之辈,大家明白了吗?black sheep 指人时是“无用之辈”的意思哦,大家一定要记住,千万不要闹出笑话了。

(music)

接下来是今天的最后一个板块了,和大家一起享受英语真是一件美妙的事情,尤其是听听这首charming music, amy 老师要推荐给大家的魅力音乐是“ do re mi” 这首歌,希望大家喜欢,会唱的同学一起唱吧!

( do re mi)

同学们,又到了我们有奖竞猜的时间了,今天amy老师要分别给低年级和高年级的同学提个问题。首先,请一到三年级的同学们听好了,你们的问题是“you are a black sheep” 是什么意思呢? a. 你是只黑色的绵羊 b. 你真没用。 然后是四到五年级的同学们了,你们的题目是“请写出 black sheep 这句俚语的英文”, 请将答案交到你们的英语老师那吧。

(music)

好了,今天的英语广播就到这了,谢谢大家的收听!see you next time

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篇20:兼职导游年底工作总结模板_导游工作总结_网

范文类型:工作总结,适用行业岗位:导游,全文共 1104 字

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兼职导游年底工作总结模板

掐指一算做导游已2年有余,其间有酸也有甜。曾经试图放弃,却有千般理由选择继续,为了继续而毅然选择加入旅游总公司,希望自己理想的翅膀再次飞翔。

接下来20xx年五月的时候带了一次青岛团,由于这次准备并不是很充分,又加上一些主观和客观的原因使自己对这次带团真的很有挫折感,不过,也让我学习到了怎么处理问题,面临问题时要临危不乱,以下是我带团来的大致小结:

1:熟悉线路:团前准备一定要充分,线路熟记于心,多请教老导游,但也并不能轻信别人的提议,要做到有把握,有依据,才能万无一失。

2:服务工作要热心,细心:特别是旺季,一定要提醒旅游注意事项,方可做到防患于未然,有时一句话就能带来意想不到的效果,如旅游安全问题,游览注意要守时等等,主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫,效果就会好很多。

3:注意协调工作,安排好游客的同时,也要妥善处理好客人,司机,地陪旅行社和景区的关系。

4:导游要以不变应万变,出现问题也不能自己先乱了阵脚。导游虽不是万能的,但你的头衔就注定了你必须在客人面前临危不乱,及时果断的处理问题,如发生意外情况也要学会随机应变来妥善处理。

5:书到用时方恨少,导游所知道的知识必须广泛,因此要不断的学习,给自己充电。每次带团回来也要及时的总结教训,积累经验。

6:维护旅行社的信誉同时也要保护好游客的权益,当你为客人利益着想时,当客人意见不统一或遇到意外问题时,客人也会尊重和理解你和旅行社的安排。

7:最后,要及时解决客人遗留的问题,导游本身是一个服务行业,不仅仅是满足客人的需求,但不同的人也有不同的心理,你的决定不一定合大众,但一定做到合情合理,客人自然也会给你满意的答复。所以要学会解决不同的问题,不要把问题留到最后。

时间已消逝,的感触心中仍有余悸,我愿把每次大大小小的经历都看成是第一次来认真对待!路漫漫其修远兮也许可以回头看看留下的脚印。年轻的我要不断的告诉自己革命尚未成功,同志仍需努力,困难经历了,但经验却留下了。带团总是不可避免要遇到三多(人多车多压力多),作为导游就要做到三心(多一份细心,多一份小心,多一份诚心)

细心:旅游景点环境杂,作为导游比平常要更多一份细心眼观六路,耳听八方,尽量将客人控制在自己的视力范围内,随时提醒客人归队。

耐心:在游览之前必须将团队的游览之前必须将团队的游览路线,集合时间地点再三强调,以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停单溜,这时导游要耐心而迅速的劝客人归队。

诚心:带团随时随地会发生突发事件,导游要用一百分的诚心去解决,事情终会得以化解 。

我付出,我努力!总相信一份耕耘,一份收获!

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